Your privacy is our responsibility

1 Introduction

7u7j is a secure and reliable online casino and sports betting platform serving players in Bangladesh. We place the highest importance on our users' privacy and are always committed to ensuring the protection of your personal information.

This privacy policy ("Policy") explains how 7u7j collects your personal information, the purposes for which that information is used, who it may be shared with, and what steps are taken to protect your data. We believe transparency is the foundation of trust, and this policy has been created with that goal in mind.

Before reading this policy, you are encouraged to read it in full. If you have any questions about anything, please contact our support team.

2 What Information We Collect

We may collect various types of information when you register on the 7u7j platform and use our services. These are described in detail below:

2.1 Information You Provide Directly

When you create an account on 7u7j, use our services, or contact us, you voluntarily provide the following information:

• Full name
• Date of birth (for age verification — only for those aged 21 or above)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, or Upay number)
• Identity verification documents (where applicable)

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address
• Browser type and version
• Device type and operating system
• Date and time of page visits
• List of pages visited (browsing history)
• Cookie and session data

2.3 Transaction Information

We store information about your deposit and withdrawal history, betting records, and account balance changes. This information helps maintain service quality and assists in resolving any disputes.

3 Purpose of Using Your Information

7u7j uses your personal information only for the following legitimate purposes:

3.1 Service Operations

• Creating and managing your account
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Ensuring VIP program benefits
• Personalizing your gaming experience

3.2 Security and Compliance

• Preventing fraud and illegal activity
• Age verification (ensuring 21+ age requirement)
• Ensuring account security
• Enforcing responsible gaming policies

3.3 Communication

• Sending important service-related notifications
• Responding to support requests
• Informing you about policy changes

3.4 Improvement and Analysis

• Improving platform performance
• Analyzing user experience
• Identifying and resolving technical issues

4 Sharing and Disclosure of Information

7u7j never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Limited information may be shared with trusted third-party technology providers to operate our services, such as those handling payment processing, cybersecurity, or IT infrastructure. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

If we are required to provide information as part of a legal process, court order, or valid request from a regulatory authority, we may be obligated to do so.

4.3 Fraud Prevention

Information may be shared with relevant authorities where necessary to prevent fraud, money laundering, or other illegal activity.

5 Data Protection and Security

7u7j takes industry-standard technical and organizational measures to protect your information:

5.1 Encryption Technology

All your personal information and payment data is secured using SSL (Secure Socket Layer) encryption. This ensures your information is protected from any unauthorized access during transmission over the internet.

5.2 Password Protection

Your password is never stored in plain form. Passwords are encrypted using advanced hashing algorithms, meaning even our system administrators cannot see your original password.

5.3 Access Control

Only authorized staff can access your information, and they are bound by confidentiality agreements. Unauthorized access is strictly prohibited.

5.4 Regular Security Audits

Regular technical audits are conducted to ensure the security of our systems, and any vulnerabilities are addressed promptly.

6 Cookie Policy

7u7j uses cookies to keep the website functioning properly and to improve your experience.

6.1 What Are Cookies

Cookies are small text files stored in your browser. They help remember your preferences, maintain your login state, and monitor site performance.

6.2 Types of Cookies We Use

• Essential cookies: Essential for the core functionality of the site, such as maintaining login sessions.
• Functional cookies: Remember your language and other preferences.
• Analytics cookies: Collect statistics about site usage, which help us improve our services.

6.3 Cookie Control

You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may cause some site features to not work properly.

7 Data Retention Period

7u7j retains your personal information only for as long as it is needed to provide services or to meet legal obligations.

• Active accounts: All information is retained while the account remains active.
• After account closure: Some information may be retained for a set period to meet legal and regulatory requirements.
• Transaction records: Financial records are retained for a specific period in accordance with applicable law.
• Support communications: May be retained for a set period for the purpose of dispute resolution.

Once the retention period ends, data is securely deleted or anonymized.

8 Your Rights

As a user of 7u7j, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request through support, we will provide you with a copy of your data.

8.2 Right to Rectification

You have the right to correct any inaccurate or incomplete information in your account. Information can be updated through account settings or via the support team.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your account and associated data. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Restrict Processing

In certain cases, you have the right to request that the processing of your data be restricted, though this may affect the availability of services.

9 Third-Party Links and Services

The 7u7j platform may in some cases contain connections to third-party payment services (bKash, Nagad, Rocket, Upay). These services have their own privacy policies and operate entirely independently.

When you use these services, the terms and privacy policy of the respective provider will apply. 7u7j is not responsible for how your information is handled on third-party platforms.

10 Privacy of Minors

7u7j strictly provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

If we become aware that a minor has used our platform, that account will be closed immediately and the associated data will be deleted.

11 Changes to This Policy

7u7j may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• Displaying a notice on the website
• Sending a notification to your registered email
• Informing you about the update when you log in to your account

If you continue to use the platform after changes are made, you will be considered to have accepted the updated policy. The "Last updated" date at the top of this page always indicates the current version.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

Our support team is always ready to answer any questions you may have about data protection. We are committed to ensuring the best and safest gaming experience for players in Bangladesh.